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(07) 3390 1188
info@capalabavet.com

8/29 Moreton Bay Road, Capalaba QLD 4157

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Thank you for choosing us and taking the time to complete this survey. Your responses, whether negative or positive, help us to deliver the highest quality pet health care to your pets and services to you. Please select all options that apply.

How did you hear about us? *

existing client

referral from friend/family

social media (facebook/instagram)

internet search

driving past

About our clinic:

clinic was easy to locate

the clinic was clean and orderly

the reminder system for vaccination/parasite prevention is useful

I have visited the clinic website before

I have visited the clinic social media sites before

About our nurses:

I was greated promptly and warmly

the reception nurse was helpful and friendly

I was offered extra information on preventative medication, pet care or diet by nurse

I was NOT happy with the reception/nursing staff

About our vets:

the vet was kind and gentle with my pet

the vet listened to my concerns

the vet answered my questions in a way that I understood

the ongoing wellness plan for my pet was explained to me (eg dental care, medication)

I was given an estimate for future work

I was NOT happy with the veterinary clinician

Do you have any suggestions or feedback to offer, in your own words?

And finally ...

How likely are you to recommend Capalaba Vet to friends and family?

Absolutely - you're the best

Very likely

Maybe - I am undecided

Not very likely

Definitely not - I am not happy

Do you give permission for your valued feedback to be used for coaching and testimonial purposes? *

Yes

May we contact you to follow up on your responses?

Yes

Thank you for choosing us and taking the time to complete this survey.

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